989ph Casino
Terms & Conditions

Welcome to 989ph. These Terms & Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("Player," "User," "you") and 989ph ("989ph," "we," "us," "the Platform") governing your access to and use of the website at 989ph.app and all related services, games, and features offered therein. By clicking "I Agree," completing registration, or otherwise accessing any 989ph service, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any applicable supplemental policies, including the 989ph Privacy Policy and Responsible Gaming Policy.

For the purposes of this Agreement, the following terms carry the meanings set out below:

• "Account" means the registered member account created by a User on the 989ph platform, which grants access to gambling and related services.
• "Balance" means the aggregate amount of real money funds held within a User's 989ph Account wallet at any given time.
• "Bonus Funds" means any promotional credits, free spins value, or non-cashable balances credited to an Account under a specific promotion, subject to wagering requirements before conversion to withdrawable funds.
• "Game" means any casino game, sports betting market, bingo room, live dealer session, sabong event, or other wagering product available on the 989ph platform.
• "KYC" means Know Your Customer — the identity and age verification process required by PAGCOR regulations and internal anti-money-laundering policy before withdrawals are processed.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory authority governing gaming activities in the Republic of the Philippines.
• "Platform" means the 989ph website, mobile web application, and all associated services accessible at 989ph.app.
• "Wager" means any real-money bet placed on a Game using funds from the User's Account Balance.

To register for and maintain an active 989ph account, you must satisfy all of the following eligibility conditions at the time of registration and on a continuous basis throughout your use of the Platform:

• You must be at least twenty-one (21) years of age. 989ph complies with PAGCOR's minimum gambling age requirement for online casino services in the Philippines. Age verification documents will be requested before any withdrawal is processed.
• You must be a natural person. Corporations, partnerships, trusts, and other legal entities may not register player accounts.
• You must not be a current employee, contractor, officer, or director of 989ph, nor an immediate family member residing in the same household as such a person.
• You must not be listed on any government-mandated exclusion registry or have previously been permanently banned from the 989ph platform.
• You must provide accurate, current, and complete registration information including your legal name, date of birth, and a valid Philippine mobile number. Providing false information constitutes grounds for immediate account closure and forfeiture of balance.
• You must hold and use only one (1) Account. Opening duplicate accounts — regardless of email address, mobile number, or payment method used — is a material breach of these Terms.

You are solely responsible for all activity conducted through your 989ph Account. The following rules apply to all registered accounts on the Platform:

• You must maintain the confidentiality of your login credentials at all times. You must not share your username, password, or OTP codes with any third party.
• You must not permit any other person to access or use your Account. Accounts are personal and non-transferable.
• You must notify 989ph immediately if you suspect unauthorised access to your Account. 989ph is not liable for losses resulting from your failure to protect your credentials.
• Accounts showing no login activity for a period of twelve (12) consecutive months may be designated as dormant. Dormant accounts may be subject to an administrative maintenance fee as permitted by applicable law, the details of which will be communicated to the User's registered mobile number before deduction commences.
• 989ph may suspend or permanently close any Account at its sole discretion, including but not limited to cases of suspected fraud, bonus abuse, terms violations, regulatory direction, or money laundering activity. Where possible, 989ph will provide reasonable prior notice; however, no notice is required where delay would pose a risk to the Platform or its users.

989ph accepts deposits and processes withdrawals exclusively through approved payment channels. All financial transactions are subject to the following terms:

• Accepted deposit methods include GCash, Maya (PayMaya), GrabPay, QR Ph, InstaPay, PesoNet, BPI, BDO, Metrobank, 7-Eleven CLiQQ, and Visa/Mastercard debit and credit cards.
• The minimum deposit amount is ₱100 unless otherwise stated for a specific payment method. The minimum withdrawal amount is ₱200.
• Withdrawals will only be processed to a payment method registered in the User's own name. Third-party withdrawals are strictly prohibited and will trigger an investigation.
• KYC verification must be completed before a User's first withdrawal request is processed. 989ph may request additional documentation for subsequent withdrawals at its discretion.
• 989ph targets withdrawal processing times of fifteen (15) minutes for GCash and Maya, and same-business-day for bank transfers, subject to the payment provider's own processing schedule, KYC status, and the absence of any account investigation.
• 989ph is not responsible for delays or failures caused by payment providers, banking networks, or telecommunications infrastructure beyond its control.
• All deposits must come from a source owned and controlled by the registered User. Deposits suspected to originate from third parties or illegal sources will be blocked and reported to relevant authorities as required by Philippine law.
• Currency: all balances, wagers, and payouts on 989ph are denominated in Philippine Peso (PHP / ₱).

989ph offers various promotional bonuses to registered players. All bonuses are subject to the following general conditions, as well as any specific terms published with each individual promotion:

• Bonuses are intended for recreational play only. Any User who 989ph determines is exploiting bonus mechanics — including but not limited to low-risk hedging strategies, multi-accounting, or collusion — will have their bonus forfeited and may have their Account suspended.
• Wagering requirements must be completed in full before bonus funds or winnings derived from bonus funds may be withdrawn. Wagering requirements vary by promotion and are stated explicitly in each offer's individual terms.
• Not all Games contribute equally to wagering requirements. Slots typically contribute 100%; live casino and table games contribute at reduced rates as specified in promotion terms. Sports betting, bingo, and sabong contribution rates are stated per promotion.
• 989ph reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any wagering completed on a bonus that is subsequently revoked due to a Terms violation will not be refunded.
• Only one active bonus may apply to an Account at any given time unless explicitly stated otherwise in a promotion's terms.
• Bonuses are valid for the period stated in their individual terms. Expired bonuses and any associated uncompleted wagering will be removed from the Account without compensation.

All Games available on 989ph are subject to individual game rules published within each game interface. In addition, the following general provisions apply:

• All digital casino games on 989ph use independently certified Random Number Generator (RNG) technology to ensure unpredictable and statistically fair outcomes. Live dealer games are conducted by human dealers on audited equipment.
• The published Return to Player (RTP) percentages for all slot titles represent theoretical long-run statistical averages, not guaranteed returns on any individual session or bet.
• In the event of a software malfunction, interrupted connection, or any other technical error that causes a game round to fail to complete as intended, 989ph reserves the right to void affected rounds and refund the wagered stake. No additional compensation will be payable.
• 989ph is not responsible for losses incurred due to a User's internet connection failure, device malfunction, or power interruption during a game session.
• Disputes regarding game outcomes must be raised with 989ph support within seventy-two (72) hours of the relevant game round. Claims submitted after this period may not be investigated.

The following activities are strictly prohibited on the 989ph platform and constitute grounds for immediate Account suspension, balance forfeiture, and referral to law enforcement authorities where appropriate:

• Registering under a false name or using another person's identity or payment method.
• Opening or operating more than one Account, including through proxies, VPNs, or third-party devices.
• Using automated software, bots, scripts, or artificial intelligence to place wagers or interact with the Platform.
• Engaging in any form of collusion, match-fixing, or coordinated betting with other Users to exploit game mechanics or manipulate sports market outcomes.
• Attempting to reverse-engineer, hack, disrupt, or interfere with the Platform's security systems, servers, or game software.
• Using the Platform to launder money or to process funds of illegal or undisclosed origin.
• Harassing, threatening, or abusing 989ph staff or other players through any communication channel provided by the Platform.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by local law and attempting to conceal such access.

989ph is committed to promoting responsible gambling practices across all of its services. Gambling should be a form of entertainment. If it ever stops feeling that way — if you're chasing losses, borrowing money to play, or finding it hard to stop — please reach out. Support is available at no cost through PAGCOR's responsible gaming programs and at ResponsibleGambling.ph.

Every 989ph Account includes the following self-management tools, accessible directly from Account Settings:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Reductions take effect immediately; increases are subject to a 7-day cooling-off period.
• Loss Limits: Cap your maximum net loss over a defined period. Same cooling-off rules apply to any upward adjustment.
• Session Time Reminders: Receive on-screen alerts after a defined period of continuous play.
• Cooling-Off Periods: Temporarily suspend your Account for 24 hours, 7 days, 30 days, or 90 days.
• Self-Exclusion: Permanently exclude your Account from the 989ph platform. Self-exclusion is irreversible and takes effect within 24 hours. Users who self-exclude are blocked from re-registering using the same identity.

All content available on the 989ph platform — including but not limited to the 989ph brand name, logo, domain name, website design, game interfaces, graphics, text, software, and promotional materials — is the exclusive property of 989ph or its licensed content suppliers and is protected by applicable Philippine and international intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. No User may reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without prior written permission from 989ph.

To the maximum extent permitted by applicable Philippine law, 989ph, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of profits, or business interruption.

In all cases where 989ph is found liable for direct damages, its total aggregate liability to any individual User shall not exceed the amount deposited by that User in the thirty (30) days immediately preceding the event giving rise to the claim.

• 989ph does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components.
• 989ph is not liable for losses resulting from delays, outages, or errors caused by third-party payment processors, telecommunications networks, or government-directed service restrictions.
• Nothing in these Terms excludes liability that cannot be excluded under mandatory Philippine consumer protection law.

The collection, use, storage, and disclosure of personal data submitted by Users of the 989ph platform is governed by the 989ph Privacy Policy, which is incorporated into these Terms by reference and available at 989ph.app/privacy-policy. By registering an Account, you consent to the data practices described in that Policy.

989ph processes personal data in compliance with the Republic Act No. 10173 (Data Privacy Act of 2012) of the Philippines and its Implementing Rules and Regulations. Users have the right to access, correct, and request deletion of their personal data subject to 989ph's legal retention obligations.

989ph reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered Users via the mobile number on file with at least seven (7) days' advance notice where operationally practicable. Non-material clarifications may take effect immediately upon publication.

The "Last Updated" date at the top of this document will reflect the date of the most recent revision. Your continued use of the 989ph platform after the effective date of any updated Terms constitutes your acceptance of those changes. If you do not accept the revised Terms, you must stop using the Platform and may request Account closure.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

In the event of a dispute, Users are encouraged to contact 989ph support in the first instance to seek resolution. If a satisfactory resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines. PAGCOR's dispute resolution mechanisms remain available to Users as provided by applicable regulations.

If you have questions, concerns, or complaints regarding these Terms or the conduct of the 989ph platform, please contact the 989ph support team through the following channels:

• Live Chat: Available 24/7 directly within your logged-in 989ph Account. This is the fastest channel for urgent account-related matters.
• Email: [email protected] — please include your registered mobile number and a concise description of your query. Response times are typically within 24 hours.